Privacy and Cookies Policy

This privacy policy sets out how the Royal Lyceum Theatre Edinburgh uses and protects any information that you give Royal Lyceum Theatre Edinburgh when you use this website.

Royal Lyceum Theatre Edinburgh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Royal Lyceum Theatre Edinburgh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12 September 2012

What we collect

We may collect the following information

What we do with the information we gather

We require this information if you choose to sign up to one or more of our email mailing lists. Depending on which list(s) you sign up for we will send you emails at the relevant intervals (if applicable) as stated on the signup page. From time to time, we may also use your information to contact you for market research purposes. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

This website uses something called cookies. A cookie is a small text file of letters and numbers that gets put onto your computer when you visit a website. This allows the site to distinguish you from other users. A cookie isn't a computer programme, can't read files on your computer, can't carry viruses and can't install malware onto your computer.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Our use of cookies

At The Lyceum we use cookies to keep track of what you have in your basket, process transactions and to remember you when you return to our site.

If you do not wish to enable cookies, you will still be able to browse the site but you will not be able to login or purchase tickets.
The information below lets you know what cookies this site uses and what they are.

Spektrix
Spektrix is the booking platform we use to sell tickets. To purchase tickets through our website you need to have cookies enabled. If you do not you will not be able to complete your purchase. Spektrix cookies allow you to login, add multiple items to a shopping cart before purchasing tickets, merchandise and making donations. If you are struggling to progress beyond selecting tickets you will need to check your settings are enabled to accept cookies from third parties. To do this follow the relevant link for your internet browser/device:


If you use Safari, with Safari open, click on Safari on the top toolbar, then click preferences. In this window click on Privacy and ensure under 'Cookies and website data' that 'Allow from websites I visit' is selected.

Cookies used by Spektrix:
ASP.NET_SessionId, SpektrixClientName

Spektrix Cookies are essential to the running of the website they are outside the scope of Cookie Regulations.

Google Analytics
Google Analytics allows us to track pages you visit, and basic details about your web browsers. They cannot identify you personally. The data collected enables us to improve areas of our website based on levels of traffic to certain pages.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Cookies used by Google Analytics:
__utma __utmb __utmc __utmz __utmx __utmxx _ga _gat

Google Maps
Google Maps uses cookies to remember your preferences e.g. zoom and position

Cookies used by Google Maps:
APISID HSID NID PREF SAPISID SID SS SSID

YouTube
YouTube, which is owned by Google, uses cookies to measure the number and behaviour of YouTube users, including information that links your visits to our website with your Google account if you are signed in. We are not able to control the cookies set by Google, however there is information about how you can manage these cookies here.

Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers.This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.

Cookies used by YouTube:
SID, LOGIN_INFO, use_hotbox, PREF, SSID, HSID, watched_video_id_list, __utma, __utmz, demographics, VISITOR_INFO1_LIVEData

Facebook Cookies
We embed feeds from Facebook on this site. Facebook does not use cookies to create a profile of your browsing behaviour on third-party sites or to show you ads, although it may use anonymous or aggregate data to improve ads generally. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Facebook.

For more information, visit Facebook’s Cookie Policy.

Twitter Cookies
We embed feeds from Twitter on this site. Twitter may use cookies to better understand how you interact with their services, to monitor aggregate usage by Twitter users and web traffic routing to their services. You can remove or block cookies using the settings in your browser, but in some cases, this may impact your ability to use Twitter.

For more information, visit Twitter’s Privacy Policy

Removing or disabling cookies
You may choose to remove or block cookies at any time by adjusting your browser settings, but in some cases, this may impact your experience of our website.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

Communications
Royal Lyceum Theatre Company
Grindlay Street
Edinburgh
EH3 9AX

Alternatively, please email marketing@lyceum.org.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.